General RV Complaints and Reviews

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General RV
Main address: 48500 12 Mile Rd. 48393 Wixom MI
888-247-5607, , http://www.generalrv.com/contact-us.aspx
  • 52+1 mobile complaints
  • $270K claimed losses
  • $5K average
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  • Oct 08
  • Dealers
  • Orange Park, Florida
  • Rv Purchase
  • 1
  • 1
  • 251

My wife and I wanted to find an older model Class A we could afford to pay cash for so we looked on line(wish we wold have found this site in that search) and found what seemed like a decent 1995 Fleetwood Bounder 32T (Ford). We new that an older RV would probably have a few issues and fully expected to have to decide if the issues were worth the price. We went in to look at the RV and were... Read more

Was this review helpful? 5 1

     

  • Oct 05
  • Auto
  • Brownstown Charter Township, Michigan
  • 2006 5Th Wheel All American Sport
  • 169

I purchased my first RV from General RV 2 months ago a 2006 Forest River 385 All American Sport toy hauler. They had a price of $34,999.00 on the trailer and we settled for $30,200.00 out the door and I put $10,000.00 down. Of coarse they tried to sell me a new RV from the beginning but soon realized that was not going to happen at that time so they made promises that if I bought a new unit from... Read more

Was this review helpful? 3 2

     

  • Sep 27
  • Dealers
  • Columbus, Ohio
  • 2014 Fleetwood Storm
  • 140

We shopped for and purchased a used 2014 Fleetwood Storm from the White Lake, Michigan dealer. The motorhome had been a rental for a year so I figured it would have some wear and tear but still new technology. Granted, the Storm is the low end of Fleetwood's line so I wasn't expecting Prevost quality. This is our first camper and we figured we would try this one and move up later if we liked... Read more

Was this review helpful? 0 2

     

  • Sep 17
  • Dealers
  • 2014 Primetime Tracer
  • 1
  • 1
  • 250

We purchased a 2014 PrimeTime Tracer from General RV of Draper UT early this spring. During the initial negotions and selecting a specific trailer, Rob Terry, told us to look at the website to understand the standard features of the trailer and to learn more about the manufacturer as well, he said he could not provide us any current brochures. Upon review of the Primetime website one of the most... Read more

Was this review helpful? 5 3

     

  • Sep 15
  • Dealers
  • Provo, Utah
  • Warranty Service
  • 151

We were passing through Salt Lake and had a broken water line in our new 2014 Fleetwood Expedition motorhome. We called the service center and asked if they had any openings to get us in and get it fixed. She said, "Well, did you buy your coach here?" We told her no and she then said, "Then we are fully booked." They sell Fleetwood, but it appears that they are only interested in servicing... Read more

Was this review helpful? 3 2

     

  • Sep 09
  • Dealers
  • Omaha, Nebraska
  • 2012 Monico Knight
  • 1
  • 1
  • 139

Bought a used 2012 Monico Knight from General RV in Orange Park, Fl. 2nd trip out we noticed the super slide cable was fraying. Sat down with Service Writer on Wed. And he said bring it in and they would have it worked on by Fri. Of that week. 3 weeks later it still has not been worked on. They claim they couldn't find our insurance information that they sold us. They failed to order the... Read more

Was this review helpful? 2 0

     

  • Sep 08
  • Dealers
  • Huntley, Illinois
  • Rexhall Aerbus
  • 170

General RV, Huntley Il. My adventure started on September 2, 2014. I had an appointment set up for 10:30 and I was at the shop by 10:00. I spent some time discussing the issues with the service writer, Jim Divita. At the end of our discussion, he stated that they may be able to get the RV in the shop tomorrow, why did I have to bring in a day BEFORE they were going to work on it? Our time is NOT... Read more

Was this review helpful? 4 1

     

  • Sep 03
  • Dealers
  • Wheels Purchase
  • 2
  • 2
  • 131

We purchased a new fifth wheel from General RV in Draper, Utah. Have a long list of problems we found on our first trip out. We have had nothing but trouble getting the problems fixed. We have had to drive to the dealership to see what is being done, and several times, our unit is out sitting on the lot instead of in the shop...we are very mad and disappointed with General RV. Our fifth wheel... Read more

Was this review helpful? 5 1

     

  • Aug 26
  • Dealers
  • Chicago, Illinois
  • After Sale Service
  • 1
  • 1
  • 103

For the Huntley store the service after the sale was nonexistent . First puchase for us on an rv , so disappointed would NOT recommend! Read more

Was this review helpful? 3 1

     

  • Aug 22
  • Dealers
  • Macedonia, Ohio
  • Defective Rv
  • 112

Bought and RV there and the grey water drain nozzle was broke and the service manager Joe gave me nothing but a hard time as I had went through the managers to get it fixed. It still is not right. Joe wanted me to pay for the repair. Never again will I spend my hard earned money to shop there....There are other places with much nicer and helpful people. RV stores and supplies are a dime a dozen... Read more

Was this review helpful? 5 0
 
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