General Rv Complaints and Reviews

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  • Feb 28
  • Dealers
  • Tampa, Florida
  • 2015 Prime Time Sanibel 3601
  • 2
  • 2
  • 227
1 of 2

We bought a new 2015 Sanibel 3601 on Feb. 10 from General RV in Dover (Tampa), FL, and were unable to take it off the lot because the front slide mechanism was damaged and it was not safe to move it. It's now Feb. 28 and we still don't have possession because it's "close to being fixed...", according to what the operations manager emailed us "...but we have you scheduled to pick it up on Wed.,... Read more

Was this review helpful? 4 0

The worst service department l have ever experienced.They don't check their work before they send you down the road.They always charge you shop supplies for every job they do.A two hour radio swap costs me $85 in shop supplies (unbelievable ) can I charge them a nuisance fee for sending me down the road with faulty repair work.DO NOT GO THERE FOR SERVICE WORK Add comment

  • Jan 16
  • Dealers
  • Mansfield, Ohio
  • Camper
  • 272

Biggest joke of a "rv dealer" in the world!!! We went in buying what we thought was a nice camper only to pull it home and find out it has extensive water damage and was a pile of ***!! Now after they tacked 4k onto a 5k loan for a camper that was "3995" we are finally down to only owing 5 grand. Steer clear of this crooked company and find somewhere else to go!!! Don't make the mistake we did!!... Read more

Was this review helpful? 0 4

I am the wife of the Rockton review. This IS NOT a positive review at all. We are thoroughly disappointed with General RV. After taking it on a trip over Christmas we have even more issues with our unit. Further updates will be available Add comment

  • Dec 09, 2014
  • Dealers
  • Rockton, Illinois
  • Positive Experience
  • 467

I would like to add to the complaint list. My wife and I bought a new 2015 Heritage Glen 353 QBQ from the Huntley. Illinois store. As most have stated their sales department gave us a fair price. From there everything has gone down hill. We paid for the unit on 10/27/14. There were some trim issues and the display from the entertainment system controls needed to be replaced. We were to pick up... Read more

Was this review helpful? 1 0

  • Nov 17, 2014
  • Dealers
  • Emerson, Georgia
  • Camper
  • 259

WORST SERVICE ever! We bought a new camper but no awning so they ordered a new one. Took forever to get the app to install but they finally installed it. We got it home and noticed a dent in the awning tube. No big deal we thought so hubby took it out for 2 days. It rained overnight and awning bent on the bend. We took back and they said not their fault. Awning should be under warranty just... Read more

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  • Nov 14, 2014
  • Dealers
  • East Palatka, Florida
  • 5Th Wheel Camper
  • 314

Orange park florida general RV are the worst example of customer service anywhere! We purchased our RV at a RV show, but our sales person was from out of state. We paid almost 70K for our 5th wheel. Only to be told when we started calling an About when it would be in and who our sales person was that we didn't have one in Florida so the financial person was out "contact" person, even though we... Read more

Was this review helpful? 2 2

Mt Clemens service sucks !!!! Again no return call!! I called Christine at9:00AM on Monday!! You sure can sell them but won't service!!!! Add comment

You sell and sell but you have horrible service!!!!!!! U never return phone calls!! Add comment

  • Nov 01, 2014
  • Dealers
  • Riverton, Utah
  • Motorhome
  • 276

Upon taking our Brand New Motorhome back for warranty work and the addition of a vacuum and sweeper they not only lost all of our set of keys to the unit but when we went to pick it up the vacuum sweeper was not installed and the windshield automatic visor was still not working (not closing but a 1/4 of the way and falling out of the tracks which was the original warranty work we brought it in... Read more

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