General RV Complaints and Reviews

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General RV
Main address: 48500 12 Mile Rd. 48393 Wixom MI
888-247-5607, , http://www.generalrv.com/contact-us.aspx
  • 36 complaints
  • $180K claimed losses
  • $5K average
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  • Jul 16
  • Dealers
  • 2014 Coachman Encounter
  • 9

I always said anyone can sell you a vehicle, it is the service that brings return custormers. I will not return to General RV. We purchased a 2014 Coachman Encounter - brand new!!!! From the steering wheel being so out of whack that you could not see the speedometer going down the road (they could not fix it and it was a two week wait at the Ford dealership. Ford also argued that it was not a... Read more

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  • Jun 30
  • Auto
  • Bay City, Michigan
  • Voltage Toy Hauler
  • 28

We bought our Voltage toy hauler on March 1, 2014. We wanted a garage screen installed and two stools before we left for vacation on April 17. That didn't happen. We took it back when we returned from vacation for the screen, stools and to have the refrigerator fixed, as it wouldn't make ice, and were told it would be ready mid-week. That was 4 weeks ago. I would not recommend buying an RV from... Read more

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  • Jun 28
  • Service Centers and Customer Services
  • Deckerville, Michigan
  • Vehicle Fix
  • 50

So many problems and Mt. Clemens, Mi general RV won't come and fix it. We are workers that live in them year around therefore we can't bring it to you, you need to come to us. I'm finding out that you won't bother sending anyone out even though we bought several warranties. We will be sending this information to everyone we can find and let them know what a carp business you guys really are.... Read more

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  • Jun 10
  • Dealers
  • Chicago, Illinois
  • Camper
  • 76

General rv seems very eager to sell you a camper but they're not so eager to help you out when you have all sorts of problems with it. getting ahold of anyone or getting a straight answer is almost impossible. we have some major issues with our camper stemming from leaks when they promised there was a water test done on it I spent 30,000+on a brand new camper, only to have it sitting in a... Read more

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  • Jun 04
  • Dealers
  • Doylestown, Pennsylvania
  • Faulty Rv
  • 94
General RV - Review about Faulty Rv in Doylestown, Pennsylvania
1 of 6

We bought a 2014 forest river Wildwood from General rv in Huntley ill. We have had a lot of issues with it including leaks and floor and wood damage. We would like the camper replaced because of mold issues but they want to take it apart and repair all the problems leaving us to pay for a seasonal site we can't use while they take their time to repair it and we get back a Frankenstein... Read more

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  • May 16
  • Dealers
  • Brown City, Michigan
  • Motor Home
  • 1
  • 146

We found a small motor home that would work perfect for us. Told it was close out and way below market value and would hold resell value good. NOT! Of course not because we financed it through their finance company at almost twice the interest rate as our credit union. Also, they said we could set it up to pay every two weeks to pay loan off early (20 year loan). Yeah, that sounded good. ... Read more

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  • Apr 30
  • Dealers
  • Draper, Utah
  • Firm Manager
  • 198

The General RV in Draper, UT is managed by Robert Jensen who upon first impressions might seem to be a very pleasant man, running a family operated business. BEWARE!!!! Mr. Jensen, his son Paxton, and the handful of others that are responsible for the success of this company are the most despicable and corrupt people that I've ever come into contact with. I've had 12 years to get to know them... Read more

Was this review helpful? 3 5

  • Apr 22
  • Dealers
  • Used Rv
  • 180

Don't believe a word these people tell you, they are liars! Bought a used rv from them and was told everything worked in it, then when we did a walk through, which we paid for, found out the radio didn't work, had to order a new one. The refrigerator didn't work, had to take it back the next day and order parts for it. Also found out the previous owner never took care of it in winter and they... Read more

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  • Apr 14
  • Auto
  • Cleveland, Ohio
  • Generator Replace
  • 141

I purchased a used Rialta two weeks ago and left with the promise that they would repair or replace the generator that they removed . I have had no response from the service department or the salesman after several attempts. I need to have this resolved quickly. North Canton store Mark Hoover salesperson.The Rialta was checked out for$850 .If they cannot repair/replace it I want a settlement of... Read more

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  • Nov 15, 2013
  • Dealers
  • Wixom, Michigan
  • Bad Technical Issue
  • 219

Would not buy a roll of toilet paper from these people. Paid 60K+ for a Big Horn. This was my first 5th wheel and after a couple months we would hear a clunking sound every time we stopped or started. By that time it was winter and didn't take it out again. In the spring took the unit back to General for carpet replacement that had frayed due to hitting the island from the slide. Also showed them... Read more

Was this review helpful? 3 1
 
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