General Rv Complaints and Reviews

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General Rv
Main address: 48500 12 Mile Rd. 48393 Wixom MI
888-247-5607, , http://www.generalrv.com/contact-us.aspx
  • 55+3 mobile complaints
  • $270K claimed losses
  • $4.6K average
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  • Nov 17
  • Dealers
  • Emerson, Georgia
  • Camper
  • 39

WORST SERVICE ever! We bought a new camper but no awning so they ordered a new one. Took forever to get the app to install but they finally installed it. We got it home and noticed a dent in the awning tube. No big deal we thought so hubby took it out for 2 days. It rained overnight and awning bent on the bend. We took back and they said not their fault. Awning should be under warranty just... Read more

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  • Nov 14
  • Dealers
  • East Palatka, Florida
  • 5Th Wheel Camper
  • 67

Orange park florida general RV are the worst example of customer service anywhere! We purchased our RV at a RV show, but our sales person was from out of state. We paid almost 70K for our 5th wheel. Only to be told when we started calling an About when it would be in and who our sales person was that we didn't have one in Florida so the financial person was out "contact" person, even though we... Read more

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Mt Clemens service sucks !!!! Again no return call!! I called Christine at9:00AM on Monday!! You sure can sell them but won't service!!!! Add comment

You sell and sell but you have horrible service!!!!!!! U never return phone calls!! Add comment

     

  • Nov 01
  • Dealers
  • Riverton, Utah
  • Motorhome
  • 88

Upon taking our Brand New Motorhome back for warranty work and the addition of a vacuum and sweeper they not only lost all of our set of keys to the unit but when we went to pick it up the vacuum sweeper was not installed and the windshield automatic visor was still not working (not closing but a 1/4 of the way and falling out of the tracks which was the original warranty work we brought it in... Read more

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  • Oct 08
  • Dealers
  • Orange Park, Florida
  • Rv Purchase
  • 1
  • 1
  • 363

My wife and I wanted to find an older model Class A we could afford to pay cash for so we looked on line(wish we wold have found this site in that search) and found what seemed like a decent 1995 Fleetwood Bounder 32T (Ford). We new that an older RV would probably have a few issues and fully expected to have to decide if the issues were worth the price. We went in to look at the RV and were... Read more

Was this review helpful? 9 2

     

  • Oct 05
  • Auto
  • Brownstown Charter Township, Michigan
  • 2006 5Th Wheel All American Sport
  • 271

I purchased my first RV from General RV 2 months ago a 2006 Forest River 385 All American Sport toy hauler. They had a price of $34,999.00 on the trailer and we settled for $30,200.00 out the door and I put $10,000.00 down. Of coarse they tried to sell me a new RV from the beginning but soon realized that was not going to happen at that time so they made promises that if I bought a new unit from... Read more

Was this review helpful? 5 2

     

  • Sep 27
  • Dealers
  • Columbus, Ohio
  • 2014 Fleetwood Storm
  • 179

We shopped for and purchased a used 2014 Fleetwood Storm from the White Lake, Michigan dealer. The motorhome had been a rental for a year so I figured it would have some wear and tear but still new technology. Granted, the Storm is the low end of Fleetwood's line so I wasn't expecting Prevost quality. This is our first camper and we figured we would try this one and move up later if we liked... Read more

Was this review helpful? 0 2

     

  • Sep 17
  • Dealers
  • 2014 Primetime Tracer
  • 1
  • 1
  • 301

We purchased a 2014 PrimeTime Tracer from General RV of Draper UT early this spring. During the initial negotions and selecting a specific trailer, Rob Terry, told us to look at the website to understand the standard features of the trailer and to learn more about the manufacturer as well, he said he could not provide us any current brochures. Upon review of the Primetime website one of the most... Read more

Was this review helpful? 6 3

     

  • Sep 15
  • Dealers
  • Provo, Utah
  • Warranty Service
  • 189

We were passing through Salt Lake and had a broken water line in our new 2014 Fleetwood Expedition motorhome. We called the service center and asked if they had any openings to get us in and get it fixed. She said, "Well, did you buy your coach here?" We told her no and she then said, "Then we are fully booked." They sell Fleetwood, but it appears that they are only interested in servicing... Read more

Was this review helpful? 4 2
 
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