General Rv Complaints and Reviews


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  • 1 day ago
  • Dealers
  • Linden, Michigan
  • 18

Unhappy Customers: We bought a brand new camper in August 2014 in Birch Run MI. Our sales lady and sales manager told us to use the camper for the rest or the year and write down anything that needs fixed due to it being new and that we had a year warranty. So we bring it in March to get some work done and this is what happened. The rear door would pop open and the Awning dripped at the seam, not... Read more

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  • 2 days ago
  • Dealers
  • Draper, Utah
  • Rv Motorhome Class C
  • 23

They list RV's they don't actually have in stock. When I arrived they told me it was sold. I saw the same RV posted a few days later, again. When I called they said it was "sold". I explained this is the second time they've done it. The sales manager said he did not care. He said they plan to keep using this deceptive advertising practice. I also pointed out they listed wrong hours on their... Read more

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  • Mar 25
  • Dealers
  • Martins Ferry, Ohio
  • Keystone Laredo
  • 14

Here is my complaint......I bought a used Keystone Laredo in July, 2013. There were some leaking issues. I paid to stay in a hotel while the recreational vehicle was re-sealed. And waited until December to receive the replacement for a water damaged dining panel. And a television that was non functional was replaced. Approximately five months later, the recreational vehicle was stolen. I... Read more

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  • Mar 23
  • Dealers
  • Wallaceburg, Ontario
  • Motorhome
  • 22

We had friends who bought used, traded it in within a year with another RV dealer. Do not see the same sales personnel there for very long. One used unit we looked at appeared to be a repo from an auction - a piece of junk. Don't know what's going on but sometimes these are clear signs of a slippery slope for the business. We found the prices in Florida to be competitive with other dealers... Read more

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  • Mar 11
  • Dealers
  • 2014 Coachmen Freelander
  • 106

We purchased a new 2014 Coachmen Freelander in June of 2014, and are still trying to get warranty items fixed. When the motorhome was delivered to us we were told everything had been checked and prepped. When we took the coach out for the first time, we were treated by the carbon monoxide detector going off when the heater was used. When I took it to the Draper, Utah service department and... Read more

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  • Mar 09
  • Dealers
  • Knoxville, Tennessee
  • Motorhome
  • 86

No follow up ,after sale.Do not expect any anything good from these people I purchased a new motorhome in Jan.2015 unit was not service and had multiple defects,Windshield wiper assembly malfunction in Atlanta unit is still out of service with no help in sight.Has been at a camping world service center in Louisville Tn for over five weeks.Have filed numerous complaints with no response.I,m trying... Read more

Was this review helpful? 1 0

Poor service. Bought new coachmen from north canton oh they said it was all checked out ready to go camping got home the frig the gen didn't work turned lp had a leak, they didn't check anything bad service Add comment

  • Mar 04
  • Dealers
  • Salt Lake City, Utah
  • Staff
  • 109

General RV in Draper Utah is a complete disaster area! I had worked with a couple of their salesmen, a man named David & another man named Ray. These two men were complete A holes! We were treated as if we weren't "good enough" & when we (my husband & I) first arrived, I went in husband was still in the car on a business call. I was assigned to this salesman Ray & I... Read more

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  • Feb 28
  • Dealers
  • Tampa, Florida
  • 2015 Prime Time Sanibel 3601
  • 2
  • 2
  • 331
1 of 2

We bought a new 2015 Sanibel 3601 on Feb. 10 from General RV in Dover (Tampa), FL, and were unable to take it off the lot because the front slide mechanism was damaged and it was not safe to move it. It's now Feb. 28 and we still don't have possession because it's "close to being fixed...", according to what the operations manager emailed us "...but we have you scheduled to pick it up on Wed.,... Read more

Was this review helpful? 5 0

The worst service department l have ever experienced.They don't check their work before they send you down the road.They always charge you shop supplies for every job they do.A two hour radio swap costs me $85 in shop supplies (unbelievable ) can I charge them a nuisance fee for sending me down the road with faulty repair work.DO NOT GO THERE FOR SERVICE WORK Add comment

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