General RV Complaints and Reviews

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General RV
Main address: 48500 12 Mile Rd. 48393 Wixom MI
888-247-5607, , http://www.generalrv.com/contact-us.aspx
  • 44+1 mobile complaints
  • $240K claimed losses
  • $5.3K average
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  • Aug 26
  • Dealers
  • Chicago, Illinois
  • After Sale Service
  • 1
  • 1
  • 14

For the Huntley store the service after the sale was nonexistent . First puchase for us on an rv , so disappointed would NOT recommend! Read more

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  • Aug 22
  • Dealers
  • Macedonia, Ohio
  • Defective Rv
  • 33

Bought and RV there and the grey water drain nozzle was broke and the service manager Joe gave me nothing but a hard time as I had went through the managers to get it fixed. It still is not right. Joe wanted me to pay for the repair. Never again will I spend my hard earned money to shop there....There are other places with much nicer and helpful people. RV stores and supplies are a dime a dozen... Read more

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  • Aug 11
  • Dealers
  • Mt. Clemens, Michigan
  • Filthy Motorhome
  • 111

Bought a used Class A Motorhome from this company. They charged us $800.00 for maintenance. Once we got home we noticed the black tank had not been emptied (3/4 full)....the generator had 400 hours and the oil had never been changed. When we opened the sofa bed, the dirty sheets was still on and full of crackers...hair ect. It was disgusting!!! Would never buy from this company again. We... Read more

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  • Aug 09
  • Dealers
  • 2015 Primetime Crusader
  • 137

We purchased a 2015 Primetime Crusader last month. The whole thing was a disorganized mess from the start but today was the last straw. We took it to the lake to camp and the leveling system doesn't work right and despite waiting a full day for a proper hitch installation it wasn't done right and the fifth wheel came down on the truck turning onto the road to the campsite. Now we have a... Read more

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Less than one year old needs new floor jacks bend with used. Leaks, sharp steel trim, door does not seal,have to use kids hangers in closet very poor quilaty Add comment

  • Aug 01
  • Dealers
  • Brownstown Charter Township, Michigan
  • Camper Repair Refusal
  • 104

Just found out that General RV in Brownstown, Michigan sold me a recalled camper, which had not been repaired pursuant to the recall. The IDT Direct Drive lift system was recalled beginning October 27, 2005. I purchased the camper used 4 years ago. Took it into General RV for repair and 3 weeks later they called to say the parts are no longer available and they cannot fix our camper and that... Read more

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  • Jul 29
  • Dealers
  • North Canton, Ohio
  • 2014 Fuzion Camper
  • 1
  • 1
  • 140

I bought this new camper over two weeks ago and traded in my old one. They were suppose to pay my bank off but now I am getting charged another payment because they have not paid it off yet! I also wanted the same price as two other dealers were selling it for but they refused to come down to their prices! I ask about installing a direct tv satellite dish on the roof to help make up the... Read more

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  • Jul 28
  • Dealers
  • Huntley, Illinois
  • Wrong Car Purchase
  • 124

We bought an RV at the Chicago show back in Feberary of this year(2014). They ended up not giving us the one at the show which we looked at & wanted! They ended up giving that one to somebody else that bought this same model at a later date! Since we picked up this one we had nothing but very bad experiences with this RV! We've talked with the MFG. numberous times! Talked with GM of the... Read more

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  • Jul 25
  • Dealers
  • Yucca Valley, California
  • Classic 34B Unit Purchase
  • 1
  • 1
  • 132

Drove from California to Utah only to find out the unit we were interested in had been sold. I had checked with the internet manager before leaving and she assured me they still had one in stock......amazingly when I arrived it was sold.....although they continue to advertise the 2. Units on the internet! Their was still an bounder Classic 34 b on the lot and no sold sign.... A salesman did join... Read more

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  • Jul 16
  • Dealers
  • 2014 Coachman Encounter
  • 122

I always said anyone can sell you a vehicle, it is the service that brings return custormers. I will not return to General RV. We purchased a 2014 Coachman Encounter - brand new!!!! From the steering wheel being so out of whack that you could not see the speedometer going down the road (they could not fix it and it was a two week wait at the Ford dealership. Ford also argued that it was not a... Read more

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