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2.0 Based on 67 reviews
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  • Customers like
    • Financing manager 2
    • Maintenance and warranty issues 2
    • Paul deluca 2
  • Customers don't like
    • Service department 6
    • Non caring attitude 5
    • Phone calls not returned 5
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On Dec 2,2015 I pass by GeneralRV at Seffner,Fl .i ask for the Coash house 232,2001 was for sale. They told me the rv was sold in AM,in about 5 min later come back again and told me the person is suposed to buy dont pass the credits review. And the salesperson told me the vehicle was available from this point. Inmediatelly i went where the units was and drive the RV, come back to the office i told i will be able to buy the vehicle in the spot... Read more

Was this review helpful? 0 2

We made an appointment (which is very difficult to get) for our 2016 Allegro we purchased from General in March of this year. Our appointment was for Wednesday, October 21st. It was there when they opened. We needed to have the stairs fixed, they stopped working at all after only 7 months.) and replace the mirror which my husband accidentally damaged. After it being there 9 days, they finally got around to looking at it. Of course they don't... Read more

Was this review helpful? 4 3

I bought a new Thor Four Winds Super C Motorhome from the Huntley IL location and told them I would pick it up in 2 weeks. I flew from Montana to CHICAGO to pick it up .. They said everything would be ready for delivery on Monday. I went in on Saturday to check it out and they hadn't even started working on it. As a result they rushed through the work that needed to be done and it was not done right. They knew that the house batteries were... Read more

Was this review helpful? 0 1

Please please do yourself a favor and go somewhere else. Poor manager that is very rude and defensive over who would know what and service is terrible. Read complaint on the BBB they are dead on how this place does business!!! They will lie right to your face to get you to buy an rv!!! Manager joe is running place in ground! Most unchristian like business I have even encountered. Do your research and you'll be so thankful you dint buy anything... Read more

Was this review helpful? 2 1

For starters we purchased a 2004 Newmar American Star RV from General RV of Birch Run in Jan of 2015. The price they listed was about 900 less than the other places for a similar rv so we went over to take a look. When talking about purchasing one, the salesman told us General RV charges a mandatory 900.00 fee for prepping in which they go over everything check it for leaks and fix all items. They did none of this, the rv control panel was... Read more

Was this review helpful? 4 3

We drove our travel trailer home two weeks ago. The finance guy called yesterday and said the credit union we signed with isn't taking us now. There was a "snafu" in his words. Then he went on to say that while talking on the phone with this CU, there was another one by him that heard his conversation. (how does that happen?). This CU said they'd take on our loan and lower the rate by 2%. (how does this happen?). I am calling the first CU on... Read more

Was this review helpful? 2 0

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