General RV Complaints and Reviews

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General RV
Main address: 48500 12 Mile Rd. 48393 Wixom MI
888-247-5607, , http://www.generalrv.com/contact-us.aspx
  • 38 complaints
  • $230K claimed losses
  • $6K average
  • Show More
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  • Aug 27, 2013
  • Dealers
  • 5Th Wheel Trailer
  • 1
  • 324

We were very excited to buy our 5th wheel. We spent several weeks looking for the right one. We found it at General Rv in Draper Utah. When all was said and done we paid 18,000 for the 5th wheel with a 750.00 down payment. T.J was the guy that did the loan. He forgot to take the money for the down payment that day. When he called us a week later for it had we known then what we know now we never... Read more

Was this review helpful? 2 0

  • Jul 17, 2013
  • Dealers
  • Huntley, Illinois
  • Keystone Laredo
  • 2
  • 281

We were shopping for a new rv. Found one we liked, told the salesman what we had for a trade in. I was told "we can give you X for your trade." So after discussions with my wife, we decided to go ahead and do it. So i call them and say lets do it. I am told "We can only give you X-5000 for your trade" WTH>>>>> After arguing a bit, i am told "He no longer works here...... Read more

Was this review helpful? 3 1

  • Jan 31, 2013
  • Dealers
  • 2012 Expedition
  • 1
  • 384

Called General RV regarding a advertised 2012 Expedition only to find out that a gentleman had put a large deposit on the unit-we were told it was sold. When asking about another unit that was advertised online we were told that anything with an IT in front of the stock number was also sold. All of these units still show as available to the consumer on their web site. This company is not the only... Read more

Was this review helpful? 2 9

  • Sep 14, 2012
  • Dealers
  • Sterling Heights, Michigan
  • Hydraulic Line Leak
  • 2
  • 394

I had a leak develop in a hydraulic line that controls the slides on my Heartland Bighorn 5th wheel. I have the Interstate Star RV Diamond extended warranty on the unit and according my contract it covered hydraulic lines. The write up person at General RV Mt Clemens contacted the warranty people he did not have a clue what he was talking about and stated that the lines were rubbing on the... Read more

Was this review helpful? 3 7
 
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