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  • Customers like
    • Maintenance and warranty issues1
    • Financing manager1
    • Jim divita1
  • Customers don't like
    • Service department5
    • See complaint3
    • Non caring attitude2

  • Jun 20
  • Dealers
  • Birch Run, Michigan
  • 2004 Newmar American Star
  • 157

For starters we purchased a 2004 Newmar American Star RV from General RV of Birch Run in Jan of 2015. The price they listed was about 900 less than the other places for a similar rv so we went over to take a look. When talking about purchasing one, the salesman told us General RV charges a mandatory 900.00 fee for prepping in which they go over everything check it for leaks and fix all items.... Read more

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  • May 17
  • Dealers
  • Travel Trailer
  • 290

We drove our travel trailer home two weeks ago. The finance guy called yesterday and said the credit union we signed with isn't taking us now. There was a "snafu" in his words. Then he went on to say that while talking on the phone with this CU, there was another one by him that heard his conversation. (how does that happen?). This CU said they'd take on our loan and lower the rate by 2%. (how... Read more

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