Manufacturer: General Rv Category: Repair Clear all filters (11 of 11 reviews match)
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We bought a travel trailer last fall from General RV. There were a few things that needed to addressed when we went through our "orientation" before we would take delivery. They called us a few days later and told us it was ready so we let them deliver it. The few...
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1.0
Product
General Rv Rv Repair
#1048352
I Have had a horrible experience at the Tampa general Rv. My coach was there almost 2 1/2 months. wAiting on parts, parts getting lost in the mail. THis has been a complete nightmare, I so badly wish I never even purchased it. So after I show up to pick my coach up...
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4.0
Product
General Rv Rv Repair
#1002838
I took my 2016 Holiday Rambler (new) in for a couple of thing that needed to be fixed. I took it in around 15 Sept. Now I bought this on July 24 2016 and it has been in twice for minor repairs that took total of 4 weeks to fix. So here it is Nov 14 and still no RV....
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Anonymous
Anonymous

If you haven't already, I would contact Monaco Customer Service and start there.

2.7
Product
General Rv Rv Repair
I didn't like
  • Service and customer service does not exist
#960054

General Rv Rv Repair Review

#1046384
3.1
February 1st brought new coach in for problems. Now May 12th and not one issue has been resolved. Radio GPS does not work, TV does not work with HDMI input, and body work from slide damage not fixed yet. Can it be any worse?
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In April we bought a 2015 Class A Bounder from General RV.(only 3100 miles). We have had a couple of issues but are satisfied with everything so far. Bob, our delivery specialist is excellent!! We did find that their pre-delivery inspection / preparation needs...
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4.2
Product
General Rv Rv Repair
I liked
  • Friendly customer service
I didn't like
  • Limited accessaries on display
#950762
purchased a 2017 coachman prism from general rv canton ohio. great service in the sales and finance department. after the purchase and you and you need warrenty service they leave a lot to be desired. when we picked the rv up there was a lot of issues that needed...
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Anonymous
Anonymous

I have to bring my 2017 TT in for the same issue, a window that will not slide open or closed and stays open part way. Hope I don't have the same problem you had.

4.2
Product
General Rv Rv Repair
I didn't like
  • Service and warrenty
#932910
General RV in Draper. Of course they convince you to take it and just bring it back to have the issues handled later ... and like an ***, that's what I did . I brought it back down for all the issues (LED lights that had came off the trailer, side trim coming off,...
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1.0
Product
General Rv Rv Repair
#931133
Several months later I was notified that the RV was having a recall for the LP carrier under the frame. The service department called and said the recall part was in and we set up an appointment. I drove to the dealership and dropped the RV off for repair and left...
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Product
General Rv Rv Repair
#922842
I explained very concisely my situation and my requests for service. I only got through 3 of them although, I figured I would have 5 things worked on if I was going to bring my RV in. I am currently researching other repair facilities as I will not spend a lot of...
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Anonymous
Anonymous

I agree with you on the service department, They were very dysfunction and did not follow up on anything. I have found another deal that was please to take care of my issues. ...

Product
General Rv Rv Repair
#903792
This last issue resulted in the Service Department having possession of our RV for 7 weeks of the prime camping season. I will however have to give praise to our most recent service representative "Ashley Hand". Her professionalism and sincere desire to address our...
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1.9
Product
General Rv Rv Repair
#879441
Bought a beautiful 2016 camper had it winterized by them, 1st time using it in spring pipe burst and flooded bedroom and living room. Also had them repair a window that was bad, got the camper back with muddy boot prints everywhere, metal shavings on the vinyl bed in...
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2.0
Product
General Rv Rv Repair
#875227