General Rv Rv Repair Reviews

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Most Helpful Review

General Rv - Service dept. 1 of 1 people found it helpful
purchased a 2017 coachman prism from general rv canton ohio. great service in the sales and finance department. after the purchase and you and you need warrenty service they leave a lot to be desired. when we picked the rv up there was a lot of issues that needed addressed and 3 months after the purchased still need to finished. after we went camping the first time something happened something happened to one of the windows and it wouldn't...
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I didn't like
  • Service and warrenty
General RV in Draper. Of course they convince you to take it and just bring it back to have the issues handled later ... and like an ***, that's what I did . I brought it back down for all the issues (LED lights that had came off the trailer, side trim coming off, leaking jacks, leaking water lines and several other problems). After a month at their dealership, I was sick of my summer going by without my "brand new" trailer. The only thing...
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Several months later I was notified that the RV was having a recall for the LP carrier under the frame. The service department called and said the recall part was in and we set up an appointment. I drove to the dealership and dropped the RV off for repair and left it all day. When I came back late in the afternoon I was advised that they had the wrong part and I would have to come back in a few weeks. To this day it is still not fixed. I...
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When I called back 2 days later, the service man was abrupt, rude and not very helpful. I do not have 100 words to say. I explained very concisely my situation and my requests for service. I only got through 3 of them although, I figured I would have 5 things worked on if I was going to bring my RV in. I am currently researching other repair facilities as I will not spend a lot of money and be treated rudely. I do not wish to elaborate any...
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